HOTEL DEL PRADO MEXICO CITY, Mexico City – A Smart Stay in the City
About the Hotel
Rooms & Suites
Hotel Del Prado offers 358 rooms and 16 suites. Options include Double Rooms with two double beds (for 2 adults and 2 children or 3 adults), Junior Suites with a king-size bed or two twin beds, and Master Suites with two floors, accommodating up to 5 people. All rooms include high-speed Wi-Fi, 32-inch LCD TVs, coffee makers, and safes. The Master Suite features two bedrooms, a dining area, and two bathrooms with Jacuzzis and Roman tubs.
Dining at El Café
The on-site restaurant, El Café, serves classic Mexican and international dishes. Breakfast and lunch buffets run from 6:30 AM to 11:00 PM, with live piano and trio music. The restaurant includes a panoramic terrace for cocktails. Room service is available.
Leisure & Fitness
The hotel has a 24-hour fitness center with stationary bikes, ellipticals, treadmills, and weights. Nearby attractions include the Angel of Independence (1.5 km away) and Chapultepec Castle (2.5 km away). The tour desk helps arrange excursions.
Location & Transport
The hotel is inside Galería de las Estrellas shopping center, between two major avenues. It is a 15-minute walk from Normal Metro Station (Line 2), 7 minutes by car from Reforma Metrobus (Line 7), and 15 km from Benito Juárez International Airport. The U.S. Embassy is 5 minutes away.
Events & Services
The hotel has 26 meeting rooms with capacities from 10 to 900 guests, equipped with 50 Mbps Wi-Fi and audiovisual tech. Services include a business center, currency exchange, and dry cleaning. Safety features include smoke detectors and first aid kits. Extra beds cost MXN 400 per night for guests aged 11+.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Paid shuttle service
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Spa & Leisure
- Sun terrace
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel's location is central and convenient with plenty of food options nearby. The rooms are spacious and elegantly designed, maintaining a high level of cleanliness. The service received, from the friendly front desk to the restaurant staff, was exceptional. The dining experience offers a good selection, but some dishes felt reheated. The hotel facilities are well-maintained and provide a comfortable stay.
The hotel had a variety of room options; some were old with a gross carpet, but others were ample and simple. At first, my room was very smokey, but it cleared up after a day or so. The service was exceptional; everyone, including Sergio at the front door, was super friendly and willing to assist. The location was close to the center, although on the 'wrong' side of the highway. The dining experience was average for a Mexican hotel, although some dishes seemed reheated. The facilities were decent overall.
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